Data security

X Cricket Privacy Policy

This page exists to give honest answers to where your data goes and how it's used. X Cricket believes your data belongs to you — we are simply its custodians.

Last Updated: 1 January 2026 Reading time: 7–9 minutes Language: Bengali
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How we view your data

Key highlights of X Cricket's Privacy Policy at a glance

Minimal Data Collection

X Cricket only collects the information strictly necessary to provide our services. We don't ask for more than we need.

Maximum Security

Your data is protected by industry-standard 256-bit SSL encryption, firewalls, and regular security audits.

No Advertising Use

Your personal information is never shared with advertisers. X Cricket does not work with any data brokers.

Full User Control

You may request to view, correct, or delete your data at any time. We respond within 30 days.

Deleted at a set time

After account closure, any data retained beyond legal obligations is automatically deleted within 3 years.

Notice of policy changes

If significant changes are made to the Privacy Policy, you will be notified in advance at your registered email — no surprises.

1 Introduction & Scope

X Cricket ("we", "us") is the operator of the xcricket.net website and its related services. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.

By using any X Cricket service, you agree to this Privacy Policy. This policy Terms & Conditions' Should be read together.

In Summary: X Cricket does not sell your data, use it for advertising, or share it with third parties without your consent. Your data belongs to you.

2 What Data We Collect

X Cricket collects data in the following categories:

Data Type Example When collected
Identity Information Name, date of birth, national ID number During KYC Verification
Contact information Email, mobile number At the time of registration
Financial Information Mobile banking number, bank account (for withdrawals) During Payment Processing
Device Information IP address, browser type, operating system Each session
Usage history Game sessions, betting history, transaction records While using the platform
Communication Records Support chat history, email messages Support hours

X Cricket never stores card numbers, CVV codes, or full bank account details on our servers. Payment information is sent directly to your payment provider's secure servers.

3 Use of data

X Cricket uses the data it collects for the following purposes:

  • For account creation and management, and identity verification (KYC).
  • Processing financial transactions — deposits, withdrawals, and bonus payouts.
  • Fraud detection and account protection.
  • Providing customer service and resolving support requests.
  • Fulfilling legal obligations — including Anti-Money Laundering (AML) reporting.
  • Improving platform performance and resolving bugs.
  • Responsible gaming monitoring — detects unusual betting patterns.

X Cricket never uses your data for targeted advertising. If you receive email marketing, you can unsubscribe at any time.

4 Data Sharing & Transfers

X Cricket may share your information with third parties in limited, specific circumstances:

  • Payment providers: Solely to process transactions with bKash, Nagad, Rocket, and bank accounts.
  • KYC Partner: With licensed third-party providers for identity verification.
  • Game Providers: Technical game session data used solely for game operation.
  • Law enforcement agencies: Under court order or legal obligation.
  • Regulatory authority: Regular reporting to the Curacao eGaming authority.

Outside of the cases listed above, X Cricket does not share your information with any third party. No data is shared with ad networks, data brokers, or marketing agencies.

5 Security Measures

X Cricket uses industry-standard technology to keep your data secure:

  • TLS 1.3 / SSL 256-bit encryption on all data transmissions.
  • Data stored on our servers is protected with AES-256 encryption.
  • Multi-layer firewall and DDoS protection.
  • Regular penetration testing and vulnerability scans.
  • Automatic alerts and temporary account blocks on suspicious login attempts.
  • Strict "Need to Know" policy governing staff access to data.

Stay vigilant: Use a strong password, avoid logging in on public Wi-Fi, and never share your password with anyone. X Cricket will never ask for your password via email or phone.

6 Cookie Policy

X Cricket uses cookies on its website. Cookies are small text files stored in your browser that help the site function properly and improve your overall experience.

Below is an overview of the types of cookies we use and the control options available to you:

You can also block all cookies through your browser settings, though some site features may not work properly if you do.

7 Your Rights

As a user of the X Cricket platform, you have the following rights:

Right to access

If you'd like to know what data X Cricket holds about you, submit a request and we'll send you a full report within 30 days.

Right to rectification

If your information is incorrect or outdated, you can update it through your account settings or by contacting support.

Right to Erasure

After account closure, you may request deletion of any data held beyond legal obligations.

Data Portability

Download a copy of your account data in a machine-readable format.

Restrict Processing

You may request that data processing be restricted to specific purposes.

File a complaint

If you are dissatisfied with how your data is handled, you may file a complaint with the Curacao eGaming authority.

8 Minor protection

X Cricket strictly enforces an 18+ policy. We do not collect data from anyone under the age of 18. Any account found to belong to a minor is immediately closed and all associated data is deleted.

If parents suspect their child is using X Cricket, please contact support immediately.

9 Data retention period

X Cricket retains data for the following periods:

  • Active accounts: retained for the duration the account remains active.
  • Financial transaction records: 5 years, in compliance with AML regulations.
  • KYC documents: 3 years after account closure.
  • Support chat history: 2 years.
  • Backup data: automatically deleted after 90 days.

10 Contact & requests

For any questions, requests, or complaints regarding data privacy:

  • Email: privacy@xcricket.net
  • Live Chat: Chat icon at the bottom right of the site (24/7)

For data-related requests, email us with the subject line "Privacy Request — [your registered email]". We aim to respond within 30 days.

Frequently Asked Questions

Minimum bet amounts at X Cricket vary by game and category. Sports Betting generally starts from ৳10. Most slots can be spun from ৳1 or less. Live Casino tables typically have a minimum bet of ৳50–100, though this varies by table. Crash games start from ৳10. The key point is that X Cricket is designed for players of all budgets — you don't need a big bankroll to enjoy the experience.

Absolutely. X Cricket works fully in a mobile browser — no separate app download needed. Simply open xcricket.net in Chrome, Firefox, or Samsung Internet, log in, and enjoy all features. Sports Betting, Live Casino, slots — everything runs in your mobile browser. The site is built with a responsive design, so it looks great on smaller screens too. For an app-like experience, add a shortcut to your home screen by tapping the Share button in your browser and selecting "Add to Home Screen".
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Play in a safe environment at X Cricket

X Cricket welcomes you with a commitment to keeping your data safe. Register now and enjoy a trustworthy betting experience.

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